Shipping & Orders

SHIPPING & DELIVERY

Domestic shipping

Covid-19 has impacted courier delivery times. Currently, Australian domestic orders take about 1 to 10 days to business days arrive. 

International shipping

International shipping is available to most areas. But due to the change in the international environment at the moment, please visit the Australia Post website to see if shipping to your location is available: auspost.com.au/coronavirus-international-updates

Shipping delivery times will vary depending on your location. Please visit the Australia Post website to check delivery times: auspost.com.au/international-delivery-times

Additional charges? 

Depending on your location, there can be additional charges (e.g. taxes and import duties). This is the responsibility of the customer, not Merlin’s Mushrooms, and we recommend checking with the relevant department in your country before confirming your purchase. We want you to have a nice shopping experience, and don’t want you to get any surprise charges when it arrives.

ORDERS

Was my order successful? 

Once you’ve completed your order, a confirmation email will be sent to you.

If there's an issue with your shipping!

The sooner you contact the supplier, the sooner they can help. Depending on what’s happened, they will work with you to get a solution. 

Cancelling or changing your order once submitted?

Unfortunately, an order cannot be cancelled or amended, but they will refund your order and you can re-order again.